Refund policy

Due to the nature of our products, we’re unable to accept returns or provide refunds for change of mind. If your order arrives damaged, faulty or not as described, please contact us within 10 days of delivery at hello@olivegold.com.au with your name, order number and a photo showing the product’s condition, and we’ll work to resolve the issue as quickly as possible. Products purchased through one of our stockists are subject to that retailer’s return policy, so please contact them directly. This policy does not limit your rights under Australian Consumer Law.